Welcome to Sorrento Movers! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website and services, you agree to comply with these Terms and Conditions.

Last Updated: [Insert Date]

1. Introduction

Sorrento Movers provides professional moving and related services. By hiring us or using our website, you agree to the terms listed here. If you disagree with any part of these terms, you must discontinue use of our services and website immediately.

2. Definitions

• “We,” “Us,” “Our” refers to Sorrento Movers.
• “You,” “Your” refers to the customer or user of our services or website.
• “Services” means the moving, packing, storage, or any other service provided by Sorrento Movers.

3. Use of Services

1. Eligibility: You must be 18 years or older to use our services.
2. Accuracy of Information: You agree to provide accurate and complete information for estimates and scheduling. Any misinformation may result in delays or additional charges.

4. Quotes and Pricing

1. Estimates: Quotes are based on the information provided by you. Final costs may vary depending on actual circumstances, such as additional items, unexpected delays, or services not included in the estimate.
2. Payment Terms: Payments must be made as agreed upon in the service contract. We accept cash, credit cards, and other approved payment methods.
3. Cancellation Fees: If you cancel services within a specified time frame (refer to your service contract), you may be subject to cancellation fees.

5. Liability and Insurance

1. Limited Liability: While we take utmost care with your belongings, our liability for loss or damage is limited. Additional insurance options are available upon request.
2. Excluded Items: We are not responsible for loss or damage to items excluded in the service contract, such as valuables, hazardous materials, or improperly packed items.

6. Prohibited Items

For safety and legal reasons, the following items are not permitted in our vehicles or storage:

• Explosives, flammable substances, or hazardous materials.
• Perishable items such as food.
• Items prohibited by law.

If prohibited items are discovered, services may be suspended, and you will be liable for any resulting damages or delays.

7. Cancellation and Rescheduling

1. Cancellation Policy: Cancellations must be made within the timeframe specified in your service agreement to avoid fees.
2. Rescheduling: Requests to reschedule must be made at least 48 hours in advance. Approval depends on availability.

8. Storage Services

1. Storage Terms: If you use our storage services, items must comply with our storage policies. Prohibited items include hazardous materials and perishables.
2. Access to Stored Items: Access to stored items may require advance notice.
3. Abandoned Items: Items left in storage beyond the agreed period without payment will be considered abandoned and disposed of at our discretion.

9. Force Majeure

We are not responsible for delays or failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, accidents, or government actions.

10. Website Use

1. Content Ownership: All content on our website, including text, images, and graphics, is owned by Sorrento Movers and may not be reproduced without permission.
2. User Conduct: You agree not to use the website for unlawful purposes or to interfere with its functionality.

11. Dispute Resolution

1. Governing Law: These Terms and Conditions are governed by the laws of the State of Florida.
2. Dispute Process: Any disputes arising from our services or these terms will first be attempted to be resolved through mediation. If mediation fails, disputes will be settled in a court of law in Florida.

12. Indemnification

You agree to indemnify and hold harmless Sorrento Movers, its employees, and affiliates from any claims, damages, or expenses arising from your use of our services or website, except where caused by our negligence.

13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Address: 23800 Sorrento Ave., Sorrento, FL 32776
• Email: info@sorrentomover.com
• Phone: +13522474985

By using our services or website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Sorrento Movers!